Specialty: Community Paediatrics located in Calgary Alberta

Areas of Interest: Child & Adolescent Mental Health, Psychosocial Paediatrics, Developmental Paediatrics (Learning Issues, Autism, FASD, Developmental Delays), Behavioural Paediatrics, Children in the Care of Social Services, and Adolescents

Language: English

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New Patient Portal – OCEAN (as of April 2025)

Dr. Goldade is now using a new patient communication platform called OCEAN to connect with parents and families. You will be asked for your child's name, date of birth and Alberta Health Care Number in order to access the portal. You can use the OCEAN portal to:

• Send messages and secure documents to Dr. Goldade (please do not use drgoldade@gmail.com for patient communication)
• Receive secure messages directly from Dr. Goldade
• To book appointments (for registered patients only)

Thank you for helping us keep communication organized and secure.

To access the new Patient Portal, click here.

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Communication with Dr. Goldade

We understand how valuable timely communication is for families. To help manage this efficiently and securely, Dr. Goldade now uses the OCEAN platform for all communication with patients and families.

 

A few guidelines for communication with Dr. Goldade:

• Keep your messages brief – ideally 2–3 sentences or 1–2 question (300 characters only).
• Discuss only one child per message. If you have questions about another child, please start a new message.
• For urgent or complex concerns (especially related to mental health), please contact your Family Physician or visit The Summit for urgent care.
• We are only able to address concerns related to your referral. If it has been over a year since your last visit, please ask your Family Physician for a new referral.
• When sending forms, ensure all sections are completed (including the physician’s portion). A fee may apply for some forms. Ensue that the forms are sent in a modifiable PDF version so that it can be reviewed/edited and signed.
• Always include your child’s Full Name and Date of Birth for easy reference.
• We do not respond on weekends or holidays.
• Please note that conventional email is not secure. For secure and encrypted messaging, please use the OCEAN portal.

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What to Expect

You will be asked to confirm the virtual appointment through the Ocean Portal about 1 week before the appointment. Please confirm your appointment as soon as possible to allow others the opportunity to use the time slot if needed.

 

Tips for your Virtual Visit:

• The link to the Virtual appointment is sent to the (one) email we have on file. It is sent about 2-3 days before the appointment directly from Telus Virtual Health (from no-reply@virtualvisit.telushealth.com). It sometimes goes into a Spam folder. So, check Spam or Trash folders if you can’t find your Telus Health virtual visit link.
• The system is set up to send the link to only one email. But you are welcome to share the link.
• Please log in 5 minutes early – late arrivals disrupt the schedule and may result in rescheduling.
• If you are unable to attend your appointment, please Contact Us, Email us at drgoldade@gmail.com or text 403-620-4204 so we can arrange an alternative.
• Confirm your browser is compatible with the Telus platform.
• Ensure your camera and microphone are working properly.