Specialty: Community Paediatrics

Areas of Interest: Child & Adolescent Psychiatry, Psychosocial Paediatrics, Developmental Paediatrics (Learning Issues, Autism, FASD, Developmental Delays), Behavioural Paediatrics, Children in the Care of Social Services, and Adolescents

Language: English

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***** Our Office will be CLOSED on the following dates (and we will not be taking messages or processing requests during these times). Also please refrain from sending any emails during these times as there is a good chance that no one will respond:

 

  Thurs Apr 6, 2023 - Reopening Wed Apr 12, 2023

  Thurs May 18, 2023 - Reopening Mon May 29, 2023

  Thurs Jun 8, 2023 - Reopening Tues Jun 13, 2023

 

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Our office has decided to no longer take phone calls during peak times You have two options:

      i) We would prefer that you send a VERY BRIEF Email (to drgoldade@gmail.com). Identify your child's full name and your child's Date of Birth). But note that if you send us a LARGE or LONG email with lots of commentary and/or questions, it may well take many days (maybe even weeks or maybe never) for me/us to reply.

      ii) Option B is to leave a voicemail but again provide your child's full name and date of birth.

 

And we will get back to you in the order the email/voicemail was received.

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And CHANGE is coming! The lease at the Southport Road / Macleod Trail office is up on Jun 30, 2023. Dr. Goldade is not quite sure what will be happening (but the goal is to move to a new location but hopefully not very far, maybe the Mission area in Calgary), but stay tuned regarding Dr. Goldade's plans.

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Not quite sure why, but many people have been showing up quite LATE to their appointment. This is incredibly disruptive to the office flow and we ask/beg that you come 15 mins BEFORE your appointment to check in and get demographic info and heights/weights. We have a VERY STRICT policy about appointment times, so please PLEASE do not be late.

If you think you will not be able to make it for your scheduled appointment time ... please phone in and we'll switch to a phone call or a virtual visit.

Note that you will need to register your vehicle in our parking lot (parking is free for the first 2 hours) so ensure you also leave enough time to register your car.

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Dr. Goldade is now booking new Consults and Follow Up Visits in late October 2023. We apologize for any inconvenience.

 

**** Patients needing follow-up are booked to be seen usually every 6-8 months (to help keep an eye on your child's height and weight and general well being), and If they have not actually been seen (in person or Virtually) in over 12 months however, we will consider the matter resolved and close the file. If your Family Physician feels that your child still needs paediatric specialty care, they are welcome to refer your child back to Dr. Goldade at their discretion.

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Regarding Emails or Voice Messages sent into the office:

 

- We PREFER a BRIEF Email over a Voicemail (as all voicemail is sent to a Gmail folder).

- Our office apologizes if you feel that we haven't been able to get back to you in a timely fashion once you email or send a voice message. If you send us a LARGE email with lots of commentary and/or questions, it may well take many days (maybe even weeks, maybe never) for Dr. Goldade to reply. So, please please keep your emails (or voice messages) VERY BRIEF.

 - Please note that Dr. Goldade does not get paid by your Alberta Health Care Insurance plan to answer emails. If you are able to condense your message, there is a better chance that Dr. Goldade will read and respond with a short message.

- The email service is really an attempt to help parents/patients with quick issues that may well not require a In Person visit.

- And it's been extraordinarily busy and Dr. Goldade's schedule is jam packed. Know that she is at her desk from 6 am until 6 pm and doing her best to get to your concerns and questions.

- When contacting the office, please please be brief and concise. And always ... be Kind!

- And check that our email address (drgoldade@gmail.com) is not going into your JUNK or SPAM folder.

 - Also note that Dr. Goldade is now booking new consults and follow up visits into August 2023. If you did not book your follow up at the end of your last visit, there is a good chance you may not be able to get back in until August 2023. We are very heavily booked at the best of times, and matters are worse due to the aftermath of COVID. We are in the midst of a full-blown mental health crisis.

- If you haven't yet booked your followup appointment, please contact the office at your earliest convenience and we'll try to arrange something.

- Also note that the office policy is: If a child hasn't been seen in over 12 months, we will consider the matter resolved and the file is closed. After that, you will need to get a REREFERRAL from your Family Doctor.

 

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Though Dr. Goldade always prefer to see families In Person, please note that there are times when we may need to be NIMBLE and switch quickly to a Virtual Visit. There is lots we can do virtually, so we always hope you'll be willing to KEEP the visit even if it's virtual. And be sure that we always have your updated information (especially your phone number and email) and a Height and Weight on your child.

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We are currently open and encourage for In-Person Visits , and are following Alberta Health Services protocol to ensure our space is safe and clean.

 

But if you (or your child) are UNWELL, we request that you mask. Or, if you wish, we can arrange a Virtual Visit instead.

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And a little about me: I am a Community Paediatrician who has been practicing in Calgary for almost 30 years. I am passionate about children and their beautiful families. My goal is to help children & youth thrive regarding their physical and mental health.

 

Please note that I do not do Primary Care, which means I will only see your child for a consultation and then (perhaps) 2-3 more visits. I am not your child's regular doctor. Please refer to more information under the Office/Patient Services, and F.A.Q. sections.

 

I do see new patients, but only by referral from a Family Physician or Nurse Practitioner.

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**** When booking your follow up visits, I ask that you please do this before leaving the office. I book up very quickly and am fully booked until August 2023 at this time. My office will not be calling you to organize this appointment. The onus is on you to organize the follow up visit.

 

**** Patients needing follow-up are booked to be seen usually every 6-8 months (to help keep an eye on your child's height and weight and general well being), and If they have not actually been seen (in person or Virtually) in over 12 months however, we will consider the matter resolved and close the file. If your Family Physician feels that your child still needs paediatric specialty care, they are welcome to refer your child back to Dr. Goldade at their discretion.

 

You may be communicating with Dr. Goldade via email but please not that Dr. Goldade does not get paid to answer emails. She only gets paid via Alberta Health only if she sees your child In Person (or via Telus Virtual Visit).  At present, those are the AHC rules.

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I request that you please be kind and respectful to my staff. Everyone is truly doing their best to be helpful. If you are rude or swear, this will be noted in your child's file and you may well be asked to leave my practice and find another Physician.

 

Remember when calling into the office or emailing, please keep your questions, messages and requests brief. The phones can get really busy and it could make it hard for others to get through.

• I have my own dedicated Medical Office Assistants (Richard, Norma, and Anna). When calling into the office, please ask for Richard.
• I use a SECURE email service called BRIGHTSQUID. So, if you receive a message from my office about this, be sure to enroll. There is NO COST to you. Key items to note:
• • Please keep your email messages BRIEF. I am unable to read long emails. This service is for short, brief requests. If you send me long emails, I may well have to close down this service as I will just get overwhelmed.
  • Please use your CHILD's Date of Birth (not your own) when signing up.
  • Always state your child's full name in all correspondence.